Our Services
Gold Paw Standard sets the gold standard in Service Dog ADA compliance, ensuring businesses provide safe, inclusive, and legally sound experiences. We help protect customer rights, prevent unsafe situations, and empower employees with the knowledge to act confidently. Through training, certification, and signage, we make compliance seamless—so you can focus on exceptional service.
The GOLD Method
The GOLD Method
The GOLD Training Method
Get to Know – We start with a conversation to understand your team’s experiences, concerns, and knowledge gaps about service dog compliance.
Overview – Learn what a service dog is (and isn’t), the legal rights of businesses and handlers, and how to enforce policies with confidence and professionalism.
Learn by Doing – Through interactive role-play and real-world scenarios, your team practices handling service dog situations the right way—before they happen.
Dialogue – We wrap up with an open discussion, feedback session, and Q&A, ensuring your team feels fully prepared, comfortable, and empowered.
Who We Serve
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Hotels
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Restaurants/Bars
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Retail Shops
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Airlines
What We Do
Manager Training
Designed for medium to large businesses, our manager training equips leadership with the knowledge, confidence, and tools to enforce service dog policies, train staff effectively, and handle challenging situations with professionalism. Strong leadership ensures ADA compliance, risk prevention, and exceptional customer service. By understanding the law and best practices, managers can create a safe, compliant, and customer-focused environment while protecting both their business and their guests.
Employee Training
Designed for small to medium businesses, our employee training ensures that every team member—from frontline staff to supervisors—is prepared, confident, and compliant when handling service dog situations. Through interactive learning and real-world scenarios, employees will gain the knowledge and skills to uphold ADA regulations, address disruptive dogs, and provide exceptional customer service—all while protecting both the business and its guests.
Storefront Signage (Coming Soon!)
Our professional, ADA-compliant signage will clearly communicate that your staff are trained and informed on service dog policies. Designed to set expectations from the moment customers walk in, these signs will state that pets are not allowed, service dogs are welcome, and staff may ask the legally permitted questions under the ADA. Stay tuned for signage that helps protect your business while maintaining a welcoming and compliant environment!
Contact us
Interested in learning what Gold Paw Standard can do for you? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!