Who We Are
We love dogs. We love happy customers. At Gold Paw Standard, we believe exceptional customer service and legal compliance go hand in hand. We set the gold standard in Service Dog ADA compliance, ensuring businesses provide safe, inclusive, and legally sound experiences for both customers and employees.
Through training, certification, and signage, we help businesses create seamless, legally sound, and welcoming environments while protecting both customers and employees.
Our PAW Print
Our PAW Print
Our PAW Print
Our PAW print is our holistic approach to Service Dog ADA Compliance.
Protection for Businesses – We safeguard businesses from legal risks, liability, and disruptions caused by fake or untrained service dogs. Our training ensures your team can confidently enforce policies while staying legally compliant.
Accountability to the Law – We help businesses understand and uphold ADA regulations, ensuring fair and lawful treatment of service dog teams while preventing costly mistakes.
White-Glove Service for Customers – Compliance should never come at the expense of exceptional hospitality. We train businesses to balance legal enforcement with a seamless, respectful customer experience.
This PAW approach ensures businesses are protected, compliant, and prepared—all while delivering top-tier service.
Meet Our Founder
Sofia Romeo knows firsthand the impact of untrained staff and untrained dogs. As a service dog handler, she has experienced the frustration of being denied access, the dangers of poorly controlled fake service dogs, and the challenges of navigating businesses that simply don’t know the law.
With a background in the restaurant industry and extensive experience working with hotels, Sofia understands the unique challenges that businesses face when it comes to service dog compliance and customer service. As a frequent traveler, she has seen firsthand how different industries—restaurants, hotels, airlines, retail, and more—struggle with ADA regulations and enforcement.
That’s why she founded Gold Paw Standard—to ensure businesses can provide outstanding service while protecting the rights of disabled individuals. With the right training, employees can confidently enforce ADA compliance, prevent unsafe situations, and deliver exceptional customer experiences.
Sofia’s mission is simple: When businesses are informed, everyone wins.
Sofia Romeo, Founder
Contact us
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